At Congo Design ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.congodesign.co.uk] (the "Site") and use the contact form.

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1. Information We Collect

When you choose to use our contact form, we collect personal information that you voluntarily provide, such as:

• Name  
• Email address  
• Message content  

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or requests  
• Provide customer support  
• Improve our services and website content  

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3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary to fulfil your request or if required by law.

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5. Cookies and Tracking Technologies

Our website uses essential cookies, which are necessary for its functionality, such as security, performance, and user preferences. You can manage your cookie preferences through your browser settings.

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6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you  
• Request corrections or updates to your information  
• Request the deletion of your personal information (subject to legal obligations)  

If you would like to exercise any of these rights, please contact us at dan@congodesign.co.uk.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically for any updates.

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9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
dan@congodesign.co.uk